SMS Terms

Program Description

VendorBench operates a two-way work-order messaging program used by participating property managers and service vendors. VendorBench may send messages concerning specific maintenance requests, emergency service events, work-order details, secure links, availability, scheduling, quotes or scope questions, progress updates, and completion notices. Messages may be authored by authorized property-management personnel, service vendors, or VendorBench's automated assistant, but they are transmitted through VendorBench's messaging program.

Consent and Eligibility

Enrollment is optional. By checking the SMS-consent box and submitting the enrollment form, you consent to receive recurring automated and human-authored text messages from VendorBench at the mobile number provided for the purposes described above. Consent is not a condition of purchasing goods or services. You represent that you are the subscriber or customary user of the number provided and will notify VendorBench if the number changes.

Frequency and Charges

Message frequency varies with work-order and emergency activity; typically 2–6 messages per month. During an active or urgent work order, additional conversational messages may be exchanged. Message and data rates may apply according to your mobile plan.

Opt Out and Help

Reply STOP, CANCEL, END, QUIT, UNSUBSCRIBE, or OPT OUT to stop messages. You may also request that messaging stop in ordinary language or contact VendorBench support. After an opt-out request, you may receive one final confirmation message. To re-enroll, complete the consent process again.

Reply HELP for help, email vendorbenchsupport@gmail.com, or call (574) 850-6978.

Availability and Carrier Liability

Message delivery is subject to effective transmission by your wireless carrier and network provider. Carriers are not liable for delayed or undelivered messages. VendorBench does not guarantee that messages will be delivered, received, or available at any particular time. Supported carriers and messaging features may change without notice.

Acceptable Use and Human Review

SMS is a coordination channel and does not itself award a job, amend a contract, authorize a scope change, guarantee payment, or approve a quote unless an authorized person expressly confirms that action through an approved VendorBench workflow. Do not send passwords, access codes, payment-card data, health information, or other sensitive information by SMS. Call 911 or the appropriate emergency service for threats to life or immediate safety; do not rely on this program for emergency dispatch.

Privacy, Changes, and Contact

Your participation is governed by the VendorBench Privacy Policy at https://vendorbench.app/privacy.

VendorBench may update these SMS Terms by posting a revised version at https://vendorbench.app/sms-terms. Continued participation after an update is subject to applicable law.

Questions may be sent to vendorbenchsupport@gmail.com or by phone at (574) 850-6978.

Mailing address: Vendorbench LLC, 1616 S Broadway Apt 303, Denver, CO 80210
SMS Terms URL: https://vendorbench.app/sms-terms